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Smart Retail Trends 2027: AI, Robotics, Tech Reshaping Shopping
3+ day, 8+ hour ago (853+ words) AI agents could change how consumers search, compare and purchase products. Smart stores will increasingly combine sensors, AI, automation and connected systems. Robotics, AR and computer vision could reduce friction across retail operations. Retail is entering a new phase as…...
Macy's built an AI chatbot on Google's Gemini — and it's pulling in younger shoppers
4+ day, 16+ hour ago (411+ words) Artificial intelligence is reshaping retail, offering companies new ways to engage shoppers and drive sales. The technology can help customers in ways that weren't possible before. Macy's is one example of a retailer leaning into AI — and seeing results. Macy's…...
GS Shop Adds AI Shopping Assistant to Mobile App
4+ day, 7+ hour ago (151+ words) Understands Intent Even Without Exact Product Names Beauty Products First, With Wider Rollout to Follow The assistant identifies what shoppers are looking for from everyday phrasing, even when they do not know a product's exact name. For items of interest,…...
Westfield Rise unveils new AI tech powered drive to store measurement capabilities for advertisers — Retail Technology Innovation Hub
4+ day, 13+ hour ago (518+ words) Westfield Rise unveils new AI technology powered drive to store measurement capabilities for advertisers Retail Technology Innovation Hub Westfield Rise unveils new AI technology powered drive to store measurement capabilities for advertisers Westfield Rise, Westfield's in-house retail media agency, has…...
Delegated Shopping - Retailers are outsourcing discovery, selection and purchasing to software
5+ day, 3+ hour ago (301+ words) Trend Hunter Retailers are outsourcing discovery, selection and purchasing to software Trend - From discovery and selection to purchase execution, retailers are building systems that let consumers outsource more stages of the buying journey to AI agents. As a result, they’re…...
CJ CheilJedang revamps CJ The Market app with AI curation, personalized recommendations
5+ day, 17+ hour ago (173+ words) Purchase flow and user interface also improved CJ CheilJedang announced Tuesday that it has relaunched the mobile app for its direct-sales platform CJ The Market, with a focus on strengthening AI-powered curation and personalized recommendations while optimizing the shopping flow....
Creators add credibility to AI shopping recommendations
6+ day, 10+ hour ago (217+ words) Browse recent toolkits and resources curated by the EMARKETER team. Explore plans and subscriptions. The news: Consumers want creator perspectives and reviews to be considered inside AI recommendations and trust AI shopping assistance more when it’s informed by influencers. But…...
Majority Of Shoppers Want Creator Reviews Folded Into AI Recommendations, Study Finds
1+ week, 3+ day ago (397+ words) New research from the IAB finds that 56% of consumers prefer AI shopping recommendations that draw on creator or influencer reviews, with the preference rising to 65% among Gen Z and Millennials, according to a survey conducted through the IAB Insights Engine....
IAB: Consumers Want Trusted Creators in AI Shopping Recommendations
1+ week, 3+ day ago (206+ words) Global study finds 56% of consumers prefer AI-generated shopping recommendations that incorporate creator perspectives, with Gen Z and Millennials leading the shift The findings reveal a clear opportunity for AI platforms to bring trusted creator perspectives into the shopping experience. More…...
Consumers Want AI Shopping Recommendations to Include Trusted Creator Perspectives, According to IAB
1+ week, 4+ day ago (427+ words) Global study finds 56% of consumers prefer AI-generated shopping recommendations that incorporate creator perspectives, with Gen Z and Millennials leading the shift The findings reveal a clear opportunity for AI platforms to bring trusted creator perspectives into the shopping experience. More…...